Privacy Policy

At Eve Enhance, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases from our online store.

1. Information We Collect

We collect personal information to process your orders, improve your shopping experience, and communicate with you regarding your purchases. The information we may collect includes:

Personal Information: Name, email address, phone number, and shipping address.
Payment Information: As we offer cash on delivery (COD) as the only payment method, we do not collect payment card details, but we may record transaction details.
Website Usage Information: Including IP addresses, browser type, operating system, and browsing patterns to help improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including delivery and customer service.
To send order updates and confirmations.
To improve our website and provide personalized shopping experiences.
To respond to inquiries or requests made by you.
To communicate promotions or offers (you may opt-out of marketing emails at any time).

3. Data Security

We implement industry-standard security measures to protect the personal information we collect. This includes encryption and secure data storage practices. However, please note that no method of data transmission over the Internet or electronic storage is 100% secure.

4. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your shopping experience. Cookies are small files that store information about your visit and preferences. You can control cookies through your browser settings, but disabling cookies may affect your browsing experience.

5. Third-Party Services

We do not share your personal information with third parties except for the following:

Shipping Partners: To deliver your orders, we share your shipping information with our delivery partners.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or in response to legal processes.

6. International Data Transfers

Since Eve Enhance operates worldwide, your information may be transferred, stored, and processed in countries other than your own. By using our services, you consent to such transfers and processing.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request the deletion of your personal information, subject to certain legal exceptions.

To exercise any of these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our privacy practices or this policy, please contact us at [email protected].